Network unreachable – Singapore Node (Resolved)
[07:22pm, GMT+8] Network is back to normal, all services are now restored. Should you still experienced difficulty to access your service, please open ticket to support. [07:11pm, GMT+8] We are…
Maintenance Updates
Storage Network Upgrade (COMPLETED)
We will be performing system upgrade as per following: Event: Storage Network Upgrade Purpose: Add-in additional 10G switch for storage network redundancy. Improve overall high-availability. Date: 8th May 2021 (Sat) Maintenance Window: 22:00 –…
Client Portal Maintenance (COMPLETED)
Client Portal Maintenance We will be performing maintenance as per following: Date: 27th March 2021 (Sat)Maintenance Window: 20:30 – 23:30, GMT+8Impact: Unable to access client portal, place new order,…
[Rescheduled] Singapore Server Migration (COMPLETED)
[26/02/2021 – 02:16 GMT+8] We managed to recover the server and all VMs are now up and running. Please check and verify at your end. Should you still experienced connectivity…
Schedule Reboot – Web Server 1 (Malaysia)
We will be performing a schedule reboot on Web Server 1 located in Malaysia data center: Date: 27th June 2020 (Sat)Time: 22:00 GMT+8Purpose: Update OS and control panel software to…