Category: Maintenance

Scheduled Maintenance (COMPLETED)

We will be performing maintenance as per following: Event: Public network segmentationDate: 2nd April 2022 (Sat)Maintenance Window: 22:00 – 00:00, GMT+8Impact: Intermittent network interruption, which is expected to last no longer than 20 minutes.Service Location:…

Scheduled Maintenance (COMPLETED)

We will be performing maintenance as per following: Event: LAN Switch UpgradeDate: 12th Dec 2021 (Sun)Maintenance Window: 13:00 – 17:30, GMT+8Impact: Temporary no access to IPMI and intermittent private network interruption which expect no longer…

Scheduled Network Maintenance (COMPLETED)

We will be performing maintenance as per following: Event: Network MaintenanceDate: 14th Nov 2021 (Sun)Maintenance Window: 15:00 – 17:30, GMT+8Impact: Intermittent network interruption which expect no longer than 15 minutesService Location: CJ1, Malaysia

Webpage showing ERR_CERT_COMMON_NAME_INVALID (Resolved)

Some cPanel hosting customer experiencing break in SSL subsequent from the expiration of Let’sEncrypt root CA (https://letsencrypt.org/…/dst-root-ca-x3-expiration…/). We are still waiting software vendor (cPanel) to have permanent solution (https://support.cpanel.net/hc/en-us/articles/4409770365335)

Storage Network Upgrade (COMPLETED)

We will be performing system upgrade as per following: Event: Storage Network Upgrade Purpose: Add-in additional 10G switch for storage network redundancy. Improve overall high-availability. Date: 8th May 2021 (Sat) Maintenance Window: 22:00 – 00:00, GMT+8 Impact: No downtime is…

Client Portal Maintenance (COMPLETED)

Client Portal Maintenance We will be performing maintenance as per following:   Date: 27th March 2021 (Sat)Maintenance Window: 20:30 – 23:30, GMT+8Impact: Unable to access client portal, place new order, make payment or use relevant…