Client Portal Maintenance

Client Portal Maintenance We will be performing maintenance as per following:   Date: 27th March 2021 (Sat)Maintenance Window: 20:30 – 23:30, GMT+8Impact: Unable to access client portal, place new order, make payment or use relevant…

Schedule Reboot – Web Server 1 (Malaysia)

We will be performing a schedule reboot on Web Server 1 located in Malaysia data center: Date: 27th June 2020 (Sat)Time: 22:00 GMT+8Purpose: Update OS and control panel software to latest release.Impact: Short downtime no…

Cloud VM Back Online

At this time, all VPS and your servers should back online now. Our client portal is now accessible. If you still having issue to access your servers, VPS, or your website, please open ticket to…

Devices mounted

All devices  are mounted to our rack and partially powered up.At this point, some of the VM is back online. Our client portal and cloud cluster still in installation process. Stay tune.

Main Activity Going to Start

We will gradually shutdown all VM in next 25 minutes and power off all devices for unrack purpose. If you are on dedicated server or colocation, you are advised to shutdown your server 10 minutes…

Early Step

Some of the hardware has been transported to the new data center.  Network is now ready. We will begin unrack the remaining production servers including all VM nodes on planned time/date.