Scheduled Maintenance (COMPLETED)

We will be performing maintenance as per following: Event: Public network segmentationDate: 2nd April 2022 (Sat)Maintenance Window: 22:00 – 00:00, GMT+8Impact: Intermittent network interruption, which is expected to last no longer than 20 minutes.Service Location:…

Scheduled Maintenance (COMPLETED)

We will be performing maintenance as per following: Event: LAN Switch UpgradeDate: 12th Dec 2021 (Sun)Maintenance Window: 13:00 – 17:30, GMT+8Impact: Temporary no access to IPMI and intermittent private network interruption which expect no longer…

Scheduled Network Maintenance (COMPLETED)

We will be performing maintenance as per following: Event: Network MaintenanceDate: 14th Nov 2021 (Sun)Maintenance Window: 15:00 – 17:30, GMT+8Impact: Intermittent network interruption which expect no longer than 15 minutesService Location: CJ1, Malaysia

Webpage showing ERR_CERT_COMMON_NAME_INVALID (Resolved)

Some cPanel hosting customer experiencing break in SSL subsequent from the expiration of Let’sEncrypt root CA (https://letsencrypt.org/…/dst-root-ca-x3-expiration…/). We are still waiting software vendor (cPanel) to have permanent solution (https://support.cpanel.net/hc/en-us/articles/4409770365335)

Storage Network Upgrade (COMPLETED)

We will be performing system upgrade as per following: Event: Storage Network Upgrade Purpose: Add-in additional 10G switch for storage network redundancy. Improve overall high-availability. Date: 8th May 2021 (Sat) Maintenance Window: 22:00 – 00:00, GMT+8 Impact: No downtime is…

Client Portal Maintenance (COMPLETED)

Client Portal Maintenance We will be performing maintenance as per following:   Date: 27th March 2021 (Sat)Maintenance Window: 20:30 – 23:30, GMT+8Impact: Unable to access client portal, place new order, make payment or use relevant…

Schedule Reboot – Web Server 1 (Malaysia)

We will be performing a schedule reboot on Web Server 1 located in Malaysia data center: Date: 27th June 2020 (Sat)Time: 22:00 GMT+8Purpose: Update OS and control panel software to latest release.Impact: Short downtime no…

Cloud VM Back Online

At this time, all VPS and your servers should back online now. Our client portal is now accessible. If you still having issue to access your servers, VPS, or your website, please open ticket to…